STANTARD SHIPPING
Orders under $200.0 are just a flat fee of $12.95* per order Australia Wide. This is not per item. For urgent deliveries we highly recommend selecting express postage
EXPRESS SHIPPING
Yes we can express ship items to you. Upon Checkout once delivery address has been added you will be able to choose the express shipping option to match your cart. Please note if incorrect express shipping is selected we will contact you. Bulky Heavy Items are excluded from Express Shipping and will require a shipping quote to be submitted.
FREE SHPPING
We have free postage anywhere in Australia for orders over $200. Please note this may exclude far remote and bulky heavy items.
LOCAL DELIVERY
We are happy to hand deliver all orders that fall within 5km radius of our retail store at 511 Portrush Road.
LOCAL ADELAIDE METRO EDUCATIONAL ORDERS
We offer the ability to hand deliver all Adelaide educational orders within our local metro area. Contact will be made to organise delivery dates and times. Alternatively email us at educational@toys2learn.com.au to discuss
BULKY HEAVY ITEMS
Please note standard shipping and free shipping does not apply on heavy and bulky items and will be listed as such in Item descriptions. This applies to all products and multiple quantities of 500ml, 2L and 5L Paint, Glue and large bulky heavy paper, ec plas-it, clay, plaster of paris etc. This applies to all bulky heavy products over 2kg. Please note charges may also apply for remote locations. Please email sales@toys2learn.com.au for a postage quote.
SHIPPING TIMES
To calculate Australia Post delivery times, please use the Australia Post website to get estimated shipping time frames. You can use the following link,
Please input Glenunga South Australia as the sending location and then input your area for an estimated shipping time frame as advised by Australia Post.
POSTAGE COURIER
We use Australia Post to send out all our orders Australia Wide.
Local Educational resource orders, are sent with a local freight company.
Heavy Bulky Items we will determine the best Postage Options available and will be dependant on items being sent and location of delivery address.
Swings and Playground Equipment are sent through our Suppliers Courier Company and we will communicate with you in regards to this.
AUSTRALIA POST IMPORTANT UPDATE
From 5TH;October 2023, Australia Post will only send digital notifications to advise of an attempted delivery, instead of leaving a paper card. These notifications will let you know of an attempted delivery and the reason why it couldn't be completed, and when your parcel is ready for collection at the post office or a nearby collection point. These will be sent via email, SMS or through the AusPost app.
POSTAGE DISCLAIMER
Please note we are not responsible for delays with Postage Couriers and Errors with deliveries in regards to incorrect addresses and failed parcel collections. Please ensure all shipping information is correct at time of purchase. We will endeavour to assist with missing parcels etc but this process is through shipping couriers and out of our hands. Please be reassured Customer Satisfaction is our main priority and we will do all we can.
